Why should I select the Easyday Kotak Credit Card?

Easyday Kotak Credit Cards symbolize the following guiding principles:

Simplicity

Easyday Kotak Credit Cards are simple to understand and use. We have taken special care to make them hassle free so that you can spend time on more important things in life that require your attention.

Transparency

Easyday Kotak Credit Cards are transparent in communicating upfront what the Card offers and what you would have to spend for it, if at all. We have taken care that there will be no hidden charges associated with this Card.

Relevance

Easyday Kotak Credit Cards have understood what you need most from your Credit Card, and have been designed to give you only those benefits that are most relevant for you.

This promise from Easyday & Kotak ensures that you only get the best from your Card!

Whom has the Easyday Kotak Credit Card been designed for?

The Easyday Kotak Credit Card has been specifically designed for housewives shopping at Easyday stores. We have kept in mind the needs of shoppers at Easyday stores, and designed the card to give you the most relevant benefits.

What type of Card is Easyday Kotak Credit Card?

The Easyday Kotak Card is a Silver MasterCard

Why should I choose an Easyday Kotak Credit Card? Are there any specific benefits that I get?

The Easyday Kotak Credit Card offers a host of benefits that are listed below:

i. Easy Rewards: The Easyday Kotak Credit Card offers a unique rewards program that benefits you every time you shop at Easyday stores or outside. You earn 10 reward points for every Rs. 100 spent at Easyday stores, while you earn 5 reward points for every Rs. 100 spent outside Easyday stores. These reward points can be redeemed against basic home essentials through Easyday reward vouchers at Easyday stores.

ii. Instant Benefits: The Easyday Kotak Credit Card rewards you every time you spend.You are eligible for Easyday vouchers worth Rs. 25 every time you spend Rs. 2000 or more at Easyday store or you spend Rs. 3000 or more anywhere else in a single transaction.

iii. Welcome Gifts: The Easyday Kotak Credit Card makes you eligible to get Easyday voucher worth 2 kg of Sugar if you spend more than Rs. 200 on 6 different days within 3 months of receiving the Card at Easyday stores

What are the features I get with my Easyday Kotak Credit Card?

- Along with the features mentioned above, you also get the following features: - Interest Free period of upto 45 days

- Interest rate @ 3.1% p.m.

- Preset Spending Limit (Temp Reduction of Limit)

- Interest free BT Offer for 3 Months with applicable Processing Fee and applicable taxes

- Interest free EMI Scheme for 3M/ 6M / 9M with applicable Processing Fee and applicable taxes (Txn above Rs.3000)

- 2 Lifetime Free Add On Cards

- Preset limit on your Add On cards

- Paid Fraud Protection Cover / CPP

What is the Annual & Joining Fee for this Card?

There is no annual or joining fee for the Kotak Easyday Kotak Credit Card. The Easyday Kotak Credit Card is free for life.

Is this Card valid internationally?

Yes, this Card is valid internationally.

Do I enjoy any interest free period on retail transactions?

Yes, you enjoy an interest free period on retail transactions of up to 45 days.

Do I enjoy any interest free period on cash withdrawal?

You cannot withdraw cash with the Easyday Kotak Credit Card

What is the interest Rate that is applicable to me?

The interest applicable to you is 3.1% per month on your outstanding for that particular month.

When do you charge me a Mark Up?

A Mark up is charged to the tune of 3.5% every time you do an international transaction. All retail transactions will attract a Mark up.

When do you charge me an over limit charge?

If your transactions cross 100% of your credit limit, you will be charged a flat over limit fee of Rs 500 plus taxes in each billing cycle in which your outstanding is over limit.

When do you charge me a late payment fee?

If in a billing cycle your payment received till the payment due date is lesser than Minimum Amount Due it will attract a flat late payment charge of Rs.500 plus taxes in the next billing cycle.

How is the interest calculated on retail transactions?

Interest charges = (Number of days for which a balance is held) * (Amount) * (Daily rate of interest)
Daily rate of interest = (Monthly interest rate) * 12/365
Daily rate of interest = (3.1%)*12/365 = 0.1019%.

Illustration of Interest Calculation

You got your new Easyday Kotak Credit Card and started using it. Illustrated below is the calculation for first 2 cycles on your Easyday Kotak Credit Card.

Cycle 1 (11 Apr – 10 May)

Statement Date 10th May
Payment Due date 25th May

Purchase was made on 17th Apr for Rs.2000 at a Grocery Store, 25th Apr for Rs.5000 at a departmental store & on 4th May for Rs.13000 at a consumer durable outlet.

Cycle 2 (11 May – 10 Jun)

Statement Date 10th Jun
Payment Due date 25th June

Payment of last months MAD of Rs.2000 is made on 25th May. You also used your card for at fuel station for Rs.2000 on 2nd June

Interest calculations:

Interest rate = 3.1% pm = (3.1%)*12/365 = 0.1019% per day

The above example does not contain Service tax & education cess, and the same would be charged as per statutory regulations on the interest & fees and other charges charged on your Credit Card.

Am I entitled for an Add-on Card?

Yes, a maximum of 2 Add-on Cards are available on Easyday Kotak Credit Card. These cards are free for lifetime .

Are all the rewards point features available on the Easyday Kotak Credit Card available on the Add-on Card?

Yes, all the reward point features available on the Easyday Kotak Credit Card are available on the Add-on Card as well

Tell me more about the Easy Rewards Program

Every time you shop, whether at Easyday stores or outside, you are eligible for reward points. You earn 10 reward points for every Rs. 100 spent at Easyday stores, while you earn 5 reward points for every Rs. 100 spent outside Easyday stores.

For example

Reward points are earned on all Merchant transactions only.

How can I redeem these reward points?

You can call the Customer Contact Centre at 1800116022/1800226022 and speak to the Phone Banking Officer. He shall redeem your points and send the voucher in lieu of the redeemed points. These vouchers shall be sent to you along with your next month's statement. You can then exchange these vouchers at the Easyday stores for the product you want.

Will I get reward points when I spend internationally?

Yes, you will earn 5 reward points for every Rs. 100 you spend

Can I redeem any number of reward points?

You will need a minimum of 500 reward points before you can redeem.

How will I get my Instant Benefits?

You earn the Instant Benefits every time you spend Rs. 2000 at an Easyday store or Rs. 3000 any where else. This is applicable every time you spend these amounts in one swipe, with a limit of maximum 1 voucher per month for transactions made inside Easyday stores and maximum 1 voucher per month for transactions made outside Easyday stores. The Easyday voucher will be sent to you along with subsequent month’s statement.

Am I eligible for the Welcome Gift if I spend less than Rs. 200 the first few times?

You are eligible for the Welcome Gift only if you swipe your Easyday Kotak Card at Easyday stores 6 times on 6 different days in the first three months post receiving your Card up for a minimum of Rs. 200 in each swipe

When will my reward points expire?

Your reward points will expire 12 months after they have been set up in the order in which they have been earned by you

Will the same transaction qualify me for the Instant Benefits and for the Welcome gift too if it is above Rs2000?

Yes, the same transaction will qualify you for Easy Rewards and Instant Benefits. It will also qualify you for the Welcome Gift

What is the maximum number of Easyday vouchers I can receive in a month with the Instant Rewards Offer?

You can receive a maximum of 1 voucher per month for transactions made inside Easyday stores and maximum of 1 voucher per month for transactions made outside Easyday stores

Will I earn reward points for transaction done at Fuel stations?

Yes, you will earn reward points for transactions at fuel stores

Will I earn reward points for transactions that are converted to an EMI?

Yes, you will earn reward points even if the transactions are converted into an EMI

What is the maximum amount I can do a Balance Transfer for on the Easyday Kotak Credit Card?

The maximum amount of Balance Transfer should not be greater than 75% of your available credit limit

Will I get a new voucher in case I lose any of the Easyday vouchers?

No, you will not be issued a new voucher in case you lose the Easyday voucher

What is the validity period for the Easyday vouchers?

The validity period of the Easyday voucher is 6 months from the date of issue which is printed on the voucher

Can my reward points be credited in case I lose my voucher or it expires?

No, reward points will not be credited in case you lose the vouchers or are not used before expiry date

Can the Easyday vouchers be exchanged for cash at the Easyday stores?

No, Easyday vouchers cannot be exchanged for cash at the Easyday stores

What if I do not receive the voucher(s) in my statement?

In case you do not receive the Easyday vouchers in your monthly statement, you can log in a complaint at Customer Contact Centre numbers: 1800116022/1800226022

How can I pay my monthly Credit Card bill?

You can pay your monthly bill through the following 6 modes of payment:

i. Phone Banking: Contact Kotak Customer Service; in the menu option select the Banking Option and place a request with the executive to transfer the amount from your Kotak Savings or Current account to your Kotak Credit Card account.

ii. Net Banking: If you are registered for Kotak Mahindra Bank's Net banking facility, you can transfer the Credit Card bill amount from your Savings or Current account to the Credit Card account online.

iii. Over the counter: You can also deposit cash towards your Credit Card at any of the Kotak Mahindra's Bank Branches.

iv. Kotak & Easyday drop box: You can also drop a local cheque, payable to Kotak Mahindra Bank Card A/c followed by your 16-digit Card number, at any one of our drop boxes located in ATMs and branches in your city or at select Easyday stores .For the complete list of all drop boxes please visit the easy ways to pay section.

v. Auto debit option: If you have an account with Kotak Mahindra Bank, you can instruct us to automatically debit your bank account with either the Minimum Amount Due or Total Amount Due of your monthly outstanding on your Credit Card. Your account with Kotak Mahindra Bank should be a sole account or a joint account with an 'any' or 'either' signing mandate

vi. NEFT: In the pursuit of providing convenience to Kotak Credit Card holders towards payment of their Credit Card outstanding we have now added NEFT channel. National Electronic Funds Transfer (NEFT) system is a nation wide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch.

For more details, please visit www.kotakcards.com

There is no Easyday store in my city / area; can I still apply for the Easyday Kotak Credit Card?

No, you cannot apply

In how many days would I receive my Easyday Kotak Credit Card?

You will receive your Easyday Kotak Credit Card with in 21 days of applying

How can I check the application status of my Easyday Kotak Credit Card?

You can call our contact centre at 1800116022/1800226022 and check the application status

I already have a Kotak Credit Card; can I apply for an Easyday Kotak Credit Card as well?

In case you are already a Kotak Credit Cardholder, you cannot apply for the Easyday Kotak Credit Card.

Is it Mandatory to have a Joint applicant while applying for the Easyday Kotak Credit Card?

The Primary Applicant shall be required to furnish a Joint Applicant for the Card at the discretion of the Bank

If yes, can the Primary applicant and the Joint applicant be the same person?

No, both of them have to be two different people

Are both the Primary and the Joint applicant liable for the outstanding on the Easyday Kotak Credit Card?

Yes, both he Primary & Joint applicants are jointly and severally liable for the outstanding on the Easyday Kotak Credit Card

Would the Primary Credit Card have the name of both, the Primary applicant and the Joint applicant or only the Primary applicant?

The Primary Credit Card would have the name of the Primary applicant only

Do both the Primary applicant and the Joint applicant, have to be eligible for the Easyday Kotak Credit Card?

Yes, both the Primary applicant and the Joint applicant, have to be eligible for the Easyday Kotak Credit Card?

Would there be 2 Easyday Kotak Credit Cards issued, one for the Primary applicant and one for the Joint applicant?

An Add-On Card can be issued for the Joint applicant if the Primary applicant requests for the same at the time of filling the application.

Would there be 2 statements sent, one for the Primary Cardholder and the other for the Joint Cardholder?

A single monthly statement would be sent to the Primary Cardholder. This would contain the transactions carried out by the Add-On Cardholder including the Joint Cardholder as well

Whose address would be used for communication, the Primary applicant’s or the Joint applicant's?

The Primary applicant’s mailing address would be used for all communication

Do the Primary applicant and the Joint applicant have to be family members?

Yes, the Primary applicant and the Joint applicant have to be family members such as spouse, parent, child or sibling

For card cancellation, would the request have to be sent by both the Cardholders or only the Primary Cardholder?

The card cancellation request is accepted only from the Primary Cardholder

Can the Joint applicant place requests through the phone banking channel?

Only the Primary applicant is allowed to place any requests through the phone banking channel