Kotak credit Cards

Kotak Credit Cards symbolize the following guiding principles:

Simplicity

Kotak Credit Cards are simple to understand and use. We have taken special care to make them hassle free so that you can spend time on more important things in life that require your attention.

Transparency

Kotak Credit Cards are transparent in communicating upfront what the card offers and what you would have to spend for it, if at all. We have taken care that there will be no hidden charges associated with this card.

Relevance

Kotak Credit Cards have understood what you need the most from your credit card, and have been designed to give you only those benefits that are most relevant for you.

This promise from Kotak ensures that you only get the best from your credit card!

The Kotak Royale Signature card has been specifically designed for the High Income or High Net Worth individuals. We have kept in mind your lifestyle requirements and the relevant benefits so that you could derive the maximum out of it.

The Kotak Royale Card is a VISA Signature card.

The Kotak Royale Card offers you privileges which are exclusive & unique.

A powerful rewards program, in which you earn 1 point on every Rs 100/- spent. Enjoy a hassle free redemption experience with auto-encashment of your points every 3 months. Rewards are en-cashed at 1 point = Re.1

Priority Attend, our premium customer service initiative for Signature customers. Just SMS KASSIST to 5676788 & we will reach you. You can also avail of our complimentary cheque pick up service for payments.

Besides this, enjoy Concierge Services, Taj Epicure Membership, Insurance Cover, Fuel Surcharge Waiver at any pump, complete Railway Surcharge Waiver and exciting EMI & BT plans that no one else offers.

There are no annual fees on the Kotak Royale Signature Card. The one time Joining fees is Rs. 25000/-

Yes, the Kotak Royale Signature card is valid internationally.

Yes, you enjoy an interest free period on retail transactions of up to 48 days, calculated as starting from the first day of your billing cycle till your payment due date.

The interest free period is limited only to the retail transactions & does not include cash transactions. The interest starts accruing from the date of cash withdrawal.

The interest applicable to you is 3.1% per month

A Mark up is charged to the tune of 3.5% every time you do an international transaction. Cash and Retail transactions will both attract a Mark up.

If your transactions cross 100% of your credit limit, you will be charged a flat over limit fee of Rs 500 in each billing cycle that you are over limit.

If in a billing cycle your payment received till the payment due date is lesser than MAD it will attract a flat late payment charge of Rs 350 in the next billing cycle.

Interest charges = (Number of days for which a balance is held) * (Amount) * (Daily rate of interest)
Daily rate of interest = (Monthly interest rate) * 12/365
Daily rate of interest = (3.1%) * 12/365 = 0.1019%

Yes, Add on cards are available on Royale Signature Card. It is offered complimentary to the Kotak Royale Signature customers.

Yes, all Royale features can be availed by the add on card holder.

On every spend of Rs. 100 on your card you earn 1 reward point.

The value of each Reward point is Re. 1/-.

Points will be credited to the primary card account every 3 months (all points)

• Fuel Transactions
• Railway transactions
• Personal loans
• Cash advances and fees such as joining fee
• Annual fee
• Add-On Card fee
• Multiple Card fee
• Balance transfers
• Cash advance transaction fee
• Charges for dishonored cheques
• Financial charges
• Delinquency charges
• Late payment charges
• Collection charges and any other fee or charge levied by the Bank
• Balance transfers
• EMI transactions
• Cash withdrawals
• Demand draft and service charge transactions

This is a premium customer service initiative from Kotak Credit Cards for Signature customers. Under the service we offer a Priority call back, whenever you want to reach us. And also complimentary cheque pick up for payments.

Just register your mobile number with us once and then whenever you want us to reach you, all you need to do is SMS Kassist to 5676788.

Incase, you feel a need to speak to a Customer care executive immediately, you could call us on 1800 102 6022 (Toll Free)

On the Signature card the insurance cover is for Lost/stolen card fraudulent charges cover provided by Tata AIG General Insurance.

If your credit card is lost or stolen, Tata AIG will reimburse the unauthorized charges that you are responsible for on your lost or stolen payment card, up to 12 hours prior to your first reporting the event to Kotak Credit Card Customer Care. For details do read the Policy wordings

Tata AIG will not pay for any expenses or loss for:

• Charges made on your lost or stolen credit card more than 12 hours prior to your first reporting the event to Kotak Credit Cards Customer Care.
• Charges made on your lost or stolen credit card after you first reported the event to Kotak Credit Cards Customer Care.
• Charges made on your credit card if your credit card has not been lost or stolen;
• Cash advances made with your lost or stolen credit card;
• Charges incurred by a resident of your household, or by a person entrusted with your credit card.
• For details do read the Policy wordings

The sum insured is Rs. 1, 00, 000/- for a year, with a single occurrence limit of Rs. 50000/- for details do read the Policy wordings..

You need to immediately call and inform Kotak Credit Cards Customer Care.

You need to call Tata AIG at 1800119966 or provide written intimation to make a claim and obtain the proper forms and instructions within 24 hours from discovering an unauthorized charge was made on your lost or stolen credit card. For details do read the Policy wordings

Insurance is only provided on the primary card and not the add-on/supplementary cards. Kotak Credit cards will not responsible for any disputes arising out of any claims. All claims will be directly handled by Tata AIG General Insurance Company Limited

The membership to the priority pass is complimentary to the Kotak Signature Credit Cards customer. No membership fee and No access charge for visit by the primary card holder.

Priority Pass offers access to over 600 lounges, literally from Aberdeen to Zurich and at over 300 airports in between. Visit http://www.prioritypass.com/Lounges/index.cfm for the entire list.

Peace. Space. Comfort. The chance to relax before the flight. Or if you wish you can use the lounge business facilities to catch up on work and stay in touch with the office. Or why not do a bit of both?

You could also enjoy complimentary refreshment and snacks (at select airport lounges), Email, Internet and conference space (at select airport lounges).

Although most of the major airlines will have their own lounge facilities at many of their destinations, this is not always guaranteed. And it is usually at the less popular destinations where an airline lounge does not exist that you need one most! Priority Pass is a great back-up in such circumstances.

As membership of Frequent Flyer programs continues to grow, many airlines are becoming more restrictive with lounge access. And remember it's not always possible to fly with your preferred airline. Priority Pass lounges don't have such restrictions and it doesn't matter which airline you are flying with.

You can invite friends or guests to join you in the lounges. Most lounges will allow any number of guests but where there are limits; details are shown in the Lounge Directory and on the lounge search. Guest visit will be charged to your credit card.

Of course. But if you are traveling with your family, please note that some lounges, particularly in the UK, do not allow access for children less than 12 years of age.

Yes. All lounges listed in Priority Pass Directory are open to all members, irrespective of the airline you fly with.

Your Complimentary Priority Pass will dispatched to you within 30 days of your first transaction on the Kotak Credit Card.

You will receive the joining gifts within 30 days of realization of the Joining Fees.

The services offered under Royale Assist

• Car Rental and Limousine Referral and Reservation Assistance
• Special Events and Performance Assistance
• Restaurant Referrals and Reservations
• Flower & Gift Delivery
• Sourcing of Luxury Items – Within India only
• Golf Course Referral and Reservation Assistance

Referral/information services are offered complimentary. Incase you use any of the services you pay the service provider as mutually agreed.

We offer a reference to ‘rent a car’ or a ‘limousine rental’ companies (provides Name, telephone number, address of the Car & Limo Rental Company) and also assist you by arranging for the rental if requested.

We assist you with the information of special events and performance held in major Indian/Foreign cities. Also assist you by making the reservation on your behalf, if requested.

We assist you with the information of fine dining restaurants. And also assist you in making reservations on your behalf, if requested.

We assist you with the information on Flower and gift delivery companies. And also assist in booking the same for delivery.

Incase you wish to purchase certain luxury items (e.g. a Louis Vuitton Handbag, a bottle of wine of a certain vintage etc.) We assist you by providing referral information regarding the provider of the item. Also assist you by arranging to source the item and delivered to you.

We assist you with whenever possible, by providing the address and telephone number of golf courses in India. We also facilitate in making the reservation on behalf of the User, if requested.

Taj Epicure Membership is the exclusive dinning privileges from the Taj.As a Signature card member, you will be enrolled into the ‘Epicure Plan’ of Taj and will earn back upto 25% of the bill every time you dine at Taj Restaurants.

You will also get a Complimentary membership to the Gold tier of the Taj Inner Circle – in which you earn 1 Taj Inner Circle Point per every Rs 100 spent for stay at the Taj around the world. 1 Point is equal to Rs 10.

The Signature Card holders get a complimentary Taj Epicure Plus membership in which members would earn 25% of the bill amount.

You will receive your new membership card with the set of complimentary vouchers

Two certificates for a 50% off on the rack rate during weekends at select hotels of the Taj. (Check-in on a Friday or Saturday and check out on a Saturday or Sunday)

A certificate for 50% off on a buffet lunch at Taj Coffee Shops between Monday and Saturday

A voucher for a complimentary round of drinks at participating bars and restaurants on any evening of the week. Buy one round – the next one’s on Taj!

The Taj InnerCircle is the frequent guest programme of the Taj Hotels Resorts and Palaces. Besides a host of benefits, members earn points when they stay or stop by for a meal at one of the restaurants, at participating Taj Hotels in India and abroad. Members earn points on eligible spends on room, food and beverage, laundry, telephone and business centre.

The points are redeemable for holidays and memorable meals at the Taj and for gifts from a hand-picked selection of merchandise.

The Epicure Card members automatically become members of the Inner Circle membership also .

For any queries relating to the program, please call the Taj InnerCircle Member Services on 022 6601 4842 or fax (022) 66352727. Or, email innercircle@tajhotels.com Details on the Program are also available at: www.tajhotels.com/TajInnercircle

to keep you posted on your Points, Taj Epicure team will send you a monthly e-statement to you. You can also call up the Epicure Call Centre.

You would receive a new membership Card with a certificate for 50% off on a buffet lunch at Taj Coffee Shops between monday and Saturday. You would also receive the set of Vouchers.

Most credit card companies have ties-ups with only a select brands and hence the waiver is valid only at select petrol pumps, but Kotak Fortune card will have offer the customer fuel surcharge waiver across all domestic pumps.

If the purchase is done at a fuel pump then the surcharge will be reversed

The minimum is Rs 400 and the maximum is Rs 4000.

The maximum transaction amount for a single swipe is Rs 4000. Hence the maximum cash back is Rs 100 (2.5% of Rs 4000).

No there is no monthly or annual cap on the surcharge that can be earned.

On purchasing of rail tickets online the customer levied a 2.5% surcharge and a delivery charge of Rs 30. Kotak Royale Signature card offers you a Railway Surcharge Waiver on this.

You can earn up to Rs 500 annually as Railway Surcharge waiver.

Yes, the 1.8% surcharge waiver is applicable at booking counters as well if you use your Kotak Royale Signature card to buy the tickets

No there is no special service offered. The surcharge will be automatically reversed if you cancel the tickets.